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Hyundai Motor tops Australian customer satisfaction survey

Nov. 21, 2012 - 22:20 By Korea Herald
Hyundai Motor has recently topped the automotive section of the 2012 Canstar Blue, Australia’s leading customer satisfaction survey across industries, the carmaker said Wednesday.

The survey, conducted by a local market research firm Colmar Brunton, questioned 7,500 Australian customers who have purchased a new car over the past three years.

Among the seven categories surveyed, Hyundai won a maximum five-star score in overall satisfaction, reliability, value for money and after-sales service.

The Korean auto giant took the top spot in the survey for three consecutive years.

As of October, Hyundai sold 76,036 vehicles in Australia, up 5 percent from the same period last year. The company has become the fourth-largest carmaker there, claiming 8.3 percent market share.

(jylee@heraldcorp.com)