Social Affairs
Alert fatigue: Text warnings fail to hit home
July 19, 2023
Between 7:58 a.m. and 7:47 p.m on July 11, Cho Young-eun, a resident in Guro-gu, southern Seoul, received a total of 13 alerts from six different public offices regarding heavy rain. Five were from the Ministry of Public Administration and Safety, three were from the Korea Forest Service, two were from the Seoul Metropolitan Government and one each from district offices of Yongsan-gu, Gwanak-gu and Seongdong-gu. Mostly titled "Public Safety Alert," the messages urged the recipients to