[Andrei Hagiu] Which products will benefit and which will be disrupted by generative AI
Generative AI’s ability to create or improve products and services means it has to potential to commoditize some businesses, while greatly enhancing the competitive advantage of others. In what follows I will discuss the characteristics that make products or services susceptible to disruption by generative AI, and those that make them more resilient. To illustrate, I will then compare Chegg and Duolingo, two businesses which have been impacted very differently by the emergence of generativ
Nov. 25, 2024