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Big banks use artificial intelligence to help assess home loans, call centres soon may be fully automated

Oct. 24, 2024 - 12:41 By ABC NEWS (Australia)

Buying a home is one of the biggest financial decisions you'll ever make, and getting the finance for it can be tricky. So, would you be happy if artificial intelligence helped make the call about whether you could get a loan? The big four banks are already using AI during the application process.